Terms of Use

1. Program Description

This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Firehouse Capital LLC DBA Go AI Mortgage through our website or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, reach out directly to leland@trustdm.com, or call 505-514-2430 during business hours.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy. We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

Intellectual Property Rights

Our Limited License to You:

This Site and all materials available on it are the property of Firehouse Capital LLC DBA Go AI Mortgage and/or our affiliates. You may not use the Site in a manner that constitutes an infringement of our rights. You may download or print one copy of individual pages for personal, non-commercial use, provided copyright notices remain intact.

Your License to Us:

By submitting material (comments, photos, videos) to us via the Site or social media, you represent that you own the material and grant us a royalty-free, perpetual, worldwide license to use, modify, and distribute such material.

Disclaimers & Liability

"As Is" Basis:

Information and services are provided "as is" without warranties of any kind. We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

Indemnification:

You agree to indemnify and hold harmless Firehouse Capital LLC DBA Go AI Mortgage, its affiliates, and employees from any claims or damages arising out of your breach of these Terms.

Online Commerce

We are not responsible for the quality or reliability of products or services offered by third-party vendors linked through our Site. Your participation in dealings with third parties is solely between you and that third party.

Registration & Passwords

You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized use of your account, notify us immediately at leland@trustdm.com.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New Mexico. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

Contact Information

By using our website and services, you consent to these Terms of Service.